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Post Office

The RAF Lakenheath Post Office functions as an extension of the USPS, serving over 11,000 personnel assigned to the installation. Operating as the second largest military post office in USAFE, the Post Office tracks and manages incoming and outgoing COVID-19 tests while extending it's capabilities to support the incoming F-35 community.

Post Office Update

New Private Organizations are required to submit the following to us for PO Approval.

  • Customers who have Click and Ship (CNS) completed will have priority in line and may skip the queue.
  • While the Intra Theater Service (IDS) is postage-free it is not authorized in conjunction with a PCS/TDY with the exception of uniforms and personal gear required to perform official duties at next duty station. Please reference DoD Manual 4565.6-M Ch. 3.2.11.6.6.
  • Check out the updated Frequently Asked Questions (FAQ) tab for more information! Furthermore there are several tips and how to guides in the Downloads tab!

Wanting to Volunteer

WHAT?

Volunteer Solicitation to assist the post office.

WHERE?

Building 1025 RAF Lakenheath Post Office

WHO'S THE POC?

For questions or concerns please contact SSgt Kyle Johnson at DSN 226-5465 and email This email address is being protected from spambots. You need JavaScript enabled to view it.

WHY?

Give back to the base community and assist Post Office

WHEN?

Day time slots:
1000 – 1100
1100 – 1200
1200 – 1300
1300 – 1400
1600 – 1700

Nights:
1700 – 1800
1800 – 1900
1900 – 2000
2200 – 2300
0000 - 0100


**All volunteers must be 16 or older & adhere to COVID screening procedures/complete a questionnaire before entry into the building.
1. Answer no to all questions on the questionnaire and show no symptoms upon arrival
2. Have a temperature less than 38 degrees Celsius or 100.3 degrees Fahrenheit (we will take temperatures before entry to the building)
3. Have a proper cloth face mask.

Temporary Mail Disposition

Mailbox Holding and Authorization

Mailbox Holding and Authorization
If you’re a deployed service member, quarantined, or a spouse of a deployed member, you have the option to place your mailbox in a hold status using a DD Form 2258, Temporary Mail Disposition Instructions, or by e-mailing our organizational box at This email address is being protected from spambots. You need JavaScript enabled to view it. Please include: name, box number and reason for hold.

Additionally, you may authorize an individual to collect mail on your behalf by completing the PS Form 3801, Standing Delivery Order, see attached and return to our org box for processing.” Note: Standing delivery Orders are limited to a six month time frame.

  1. Proper completion of the PS Form 3801:
    Customer will put a start and end date at the top of the form
  2. Name and Address of customer
  3. Date submitted
  4. Signature and title of person authorized to sign (Generally the customer comes to our customer service window to sign in from of one of our clerks). This might be our biggest challenge since not all dependents have a way to print the form, sign and send it back to our organizational email address.
  5. Telephone number
  6. Under Agent Name they will print the individual that will pick up their mail. *That individual must present a valid ID at the window when picking up mail*
  7. Restricted delivery and Adult signature Restricted Delivery must be checked if they allow the authorized individual to pick up accountable mail and sign for the items

PS 3801 FORM

Completing Custom Forms Online

  • OPTION 1: CUSTOMER LOGIN/REGISTRATION
    • Use the USPS Click-N-Ship feature by visiting https://cns.usps.com Create a free account, complete your customs declaration form(s) and pay for your packages using one of several USPS approved credit cards to avoid delays at the post office.
  • OPTION 2: GUEST SIGN IN
    • You can also print a customs declaration form on usps.com without creating an account. Pay at the Outbound Mail window when presenting your package(s) for mailing out at https://www.usps.com/international/customs-forms.htm

  • OPTION 3: COMPLETE AT POST OFFICE
    • We will have two Click-N-Ship kiosks located in our Outbound Mail lobby with step-by-step instructions to better assist you with this process.

      *Please note when choosing a shipping date from the list provided, the date chosen must be the same date you mail out your package(s). Otherwise, you will be required to complete a new online customs form(s).

How to Address Mail

How to Address Mail
AMERICAN MAILING ADDRESS:
First & Last Name
PSC 41 Box ______
APO, AE 09464-00___

*BRITISH MAILING ADDRESS:
First & Last Name
Box ______
RAF Lakenheath
Brandon, Suffolk
IP27 9PN

*Use to receive parcels at RAFL Post Office from Royal Mail and Parcel Force

Check and learn all about the
Volunteer Opportunities online

Contact


  • 1025

    Opening Hours

    • Monday
      10:00 am - 4:00 pm
    • Tuesday
      11:00 am - 4:00 pm
    • Wednesday
      10:00 am - 4:00 pm
    • Thursday
      11:00 am - 4:00 pm
    • Friday
      10:00 am - 4:00 pm
    • Saturday-Sunday
      Closed

    DSN: 226-2370

  • 1025

    Opening Hours

      • Monday
        10:00 am - 4:00 pm
      • Tuesday
        11:00 am - 4:00 pm
      • Wednesday
        10:00 am - 4:00 pm
      • Thursday
        11:00 am - 4:00 pm
      • Friday
        10:00 am - 4:00 pm
      • Saturday
        10:00 am - 2:00 pm
      • Sunday
        Closed

    DSN: 226-5465

  • 1025

    Opening Hours

    • Monday
      10:00 am - 5:00 pm
    • Tuesday
      11:00 am - 5:00 pm
    • Wednesday
      10:00 am - 5:00 pm
    • Thursday
      11:00 am - 5:00 pm
    • Friday
      10:00 am - 5:00 pm
    • Saturday
      10:00 am - 2:00 pm
    • Sunday
      Closed

    DSN: 226-3548

  • 1025

    Opening Hours

    • Monday
      7:00 am - 1:30 pm
    • Tuesday
      7:00 am - 1:30 pm
    • Wednesday
      7:00 am - 1:30 pm
    • Thursday
      7:00 am - 1:30 pm
    • Friday
      7:00 am - 1:30 pm
    • Saturday-Sunday
      Closed

    DSN: 226-2450

All services are closed on all federal holidays, family days, and goal days.

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